Careers

Inside Sales Executive at Intrious Technology is responsible for selling computer hardware and software, as well as various IT services in a professional way. Inside Sales Executive is also accountable to route qualified opportunities to outdoor sales executives for further development and closure.

A successful Inside Sales Executive must have basic knowledge of fundamental IT principles and is able to answer basic technical questions to close sales. The ideal candidate will also have excellent customer service skills and be attentive to details.

The goal is to utilize technical and product knowledge to advise and guide customers in purchases and to support them in after-sales care while meeting sales targets.

• Remote client service via phone, instant messaging, or email.
• Provide exceptional solutions and product recommendations.
• Generate qualified lead, create appropriate quotation, and process sales order.

• Prepare sales quotation, negotiating delivery dates and service obligations.
• Processing customers’ purchase orders and liaising with the other departments to meet timely delivery of ordered product or service.
• Advising customers on suitable product selection based on their needs and specifications.
• Following up on sales inquiries that are made by potential customers through email, phone, instant messaging or requested by Outdoor Sales Executive.
• Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
• Actively sourcing sales opportunities through cold-calling and emailing.
• Developing in-depth knowledge of product features and benefits.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Work independently as well as manage projects as a team.
• Properly handle new, renewable, and lapsed software subscriptions.

• Basic knowledge of computer hardware and software systems.
• Familiarity with general OS systems.
• Proficiency in Microsoft Office applications and Customer Relationship Management (CRM) software.
• Excellent customer service and effective communication skills.
• Excellent negotiation and consultative sales skills.
• Outstanding organizational and time-management skills.
• Strong ability to pay attention to detail.
• At least Diploma in any field.
• Any IT certifications will be an advantage.

Outdoor Sales Executive (Account Manager) at Intrious Technology is responsible for selling computer hardware and software, as well as various IT services in a professional manner. Outdoor Sales Executive will also train system users in the appropriate and safe usage of the IT solutions.

A successful Outdoor Sales Executive must have thorough knowledge of fundamental IT principles and be able to answer technical questions to close sales. The ideal candidate will also have excellent customer service skills and be attentive to detail.

The goal is to utilize technical and product knowledge to advise and guide customers in purchases and to support them in after-sales care while meeting sales targets.

• Onsite visit at client’s office.
• Onsite project coordination at client’s office.
• Remote client service via phone, instant messaging, or email.
• Provide exceptional solutions and product recommendations.

• To identify and develop new business opportunities while servicing existing customers.
• Proactively scopes technical solution required to address customer requirements, assess customers met and unmet needs, and further recommends solutions that optimize value for both customer and the company.
• Coordinates closely with technical team to align solution design with customers’ business requirements.
• Coordinates closely with inside sales executive in preparing sales quotation, negotiating delivery dates and service obligations.
• Project sales management, follow up, provides technical advices, delivery, problem solving and managing customers satisfaction.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Work independently as well as manage projects as a team.
• Provide proper documentation on new leads and current client’s ongoing IT infrastructure.

• Extensive knowledge of computer hardware and software systems.
• Ability to troubleshoot basic hardware and software issues.
• Knowledge of database and networking security systems.
• Familiarity with general OS systems, and Office software.
• Knowledge of LAN and wireless networks.
• Good customer service and communication skills.
• Proven sales experience particular in the IT field.
• Excellent diagnostic and problem-solving skills.
• Outstanding organizational and time-management skills.
• In depth understanding of diverse computer systems and networks.
• Good knowledge of internet security and data privacy principles.
• At least Diploma in any field.
• Any IT certifications will be an advantage.

IT Engineer at Intrious Technology is responsible for the proper installation and maintenance of computer systems, networks and aim for the highest functionality. IT Engineers will also train system users in the appropriate and safe usage of the IT infrastructure.

A successful IT Engineer must have thorough knowledge of both computer software and hardware, as well as a variety of software applications, networking, and operating systems. The ideal candidate will also have great troubleshooting abilities and be attentive to detail.

The goal is to build and maintain updated, efficient computer systems and networks to optimize the role of technology in business sustainability.

• Remote support in office.
• Onsite support at client’s office.
• Deployment and configuration for new project.
• Provide exceptional solutions and product recommendations.

• Install hardware, peripheral devices, services, configuration, directories, storage networks and the associated software.
• Handle daily technical support activities on desktop support, network and server management.
• Support end-users via remote desktop software, telephone or instant messaging tools to identify and solve technical problems.
• Good understanding of helpdesk ticketing systems.
• Provide on-site technical support and troubleshooting of hardware and software problems to end-users.
• Follow up with clients to ensure their systems are functional.
• Report customer feedback and potential product requests to Sales Team.
• Monitor and ensure smooth daily IT operations in the organization(s).
• Work independently as well as manage projects as a team.
• Document system configurations, updates made to a system and any new procedures or policies created for work.

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Extensive knowledge of computer hardware and software systems.
• Ability to troubleshoot complex hardware and software issues.
• Knowledge of database and networking security systems.
• Familiarity with general OS systems, and Office software.
• Knowledge of LAN and wireless networks.
• Good customer service and communication skills.
• Excellent diagnostic and problem-solving skills.
• Outstanding organizational and time-management skills.
• In depth understanding of diverse computer systems and networks.
• Good knowledge of internet security and data privacy principles.
• At least Diploma in Computer Science, Engineering or relevant field.
• Any IT certifications will be an advantage.